Thyroid Coach Download

Terms of Service

Last updated: 2026-07-17

These Terms of Service ("Terms") are a legal agreement between you and We Are So Back Ltd ("we", "us"), a company registered in the Republic of Cyprus, governing your use of the Thyroid Coach iOS app (the "App"). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. The App

Thyroid Coach is a general-wellness and self-management companion for adults living with hypothyroidism, tuned for the common comorbidity of iron deficiency. It helps you follow the plan your own doctor has given you and arrive prepared for appointments: it lays out a personalized medication and supplement timing schedule, offers a quick daily check-in, keeps a personal timeline of the lab values you enter, and generates a doctor-visit report you can share. It runs on iPhone (iOS 26.0 and later). Its core features run entirely on your device with no internet connection. A paid subscription unlocks features as described in the App.

2. Not medical advice, not a medical device

This is the most important term. Please read it.

  • Thyroid Coach is a general-wellness and self-tracking tool. It is not a medical device, and it is not a substitute for professional medical advice, diagnosis, or treatment.
  • The App does not diagnose any condition, does not interpret your lab results (it records and charts the numbers you enter; it does not tell you whether they are "high," "low," or "normal"), and never recommends, calculates, or changes a medication or supplement dose.
  • Any timing suggestions, reminders, checklists, and educational content are general information based on widely accepted guidance. They exist to help you follow your own doctor's and pharmacist's instructions — not to replace them. Where the App suggests a timing or a reminder interval, it is a starting default for you to confirm with your care team and adjust to whatever they have told you.
  • Always follow the instructions of your doctor and pharmacist and the information on your own prescription and packaging. If they differ from anything in the App, follow them, not the App.
  • Never start, stop, delay, double, or change any medication or supplement based on the App. Decisions about your treatment are for you and your healthcare professional.
  • In an emergency, or if you have symptoms that worry you, contact your doctor or your local emergency services immediately. Do not rely on the App.

You assume all responsibility for how you use the information in the App. We do not guarantee any particular health outcome.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the App to manage your own care. The App is designed for adults managing their own treatment and is not directed at children.

4. Subscription, billing, and cancellation

The App offers an auto-renewable subscription. The subscription title, length of period, features unlocked, and price (including any introductory pricing or free trial) are shown to you in the App before you purchase.

  • Payment is charged to your Apple ID account at confirmation of purchase.
  • Auto-renewal: Your subscription renews automatically at the end of each period unless you cancel at least 24 hours before the period ends. Your account is charged within 24 hours before renewal at the price of your then-current plan.
  • Manage and cancel: Manage your subscription in Settings → Apple ID → Subscriptions on your device, or at apps.apple.com/account/subscriptions. Cancelling stops auto-renewal; you keep access until the end of your current period.
  • Free trials, where offered: any unused portion of a free trial is forfeited when you purchase a subscription.
  • Refunds: all purchases are processed by Apple. Refunds are handled exclusively by Apple under the App Store Terms of Service. Request a refund at reportaproblem.apple.com. We cannot issue refunds directly.

5. Licence

We grant you a personal, limited, non-transferable, non-sublicensable, revocable licence to install and use the App on Apple-branded devices you own or control, solely for personal, non-commercial use, and subject to these Terms and the App Store Terms of Service.

6. Acceptable use

You agree not to:

(a) reverse engineer, decompile, or disassemble the App except where permitted by applicable law; (b) use automated systems (bots, scrapers, crawlers) to access the App or its content; (c) circumvent paywalls, license checks, or rate limits; (d) resell, sublicense, or redistribute the App or its content; (e) use the App to violate any law or any third-party right; (f) impersonate any person or misrepresent your affiliation.

We may suspend or terminate your access for breach.

7. Your content (your health log)

The App lets you record your medication and supplement schedule, dose logs, daily and weekly check-ins, lab values, notes, and appointment dates, and generate a doctor-visit report. This information is stored only on your device using iOS local storage (SwiftData) and the iOS file system. We do not upload, access, or process it. You retain all rights to it. It leaves your device only if you choose to export or share it — for example, sending your doctor report to your clinician through the iOS share sheet. Uninstalling the App permanently deletes everything stored on your device. See the Privacy Policy for detail.

8. Apple-required terms

The following additional terms are required by Apple's App Store Distribution Agreement and apply to App Store-downloaded copies of the App:

  • Acknowledgement. These Terms are between you and us, not Apple. We, not Apple, are solely responsible for the App and its content.
  • Scope of licence. Your licence is limited to a non-transferable licence to use the App on any Apple-branded products that you own or control and as permitted by the App Store Usage Rules.
  • Maintenance and support. We are solely responsible for any maintenance and support. Apple has no obligation to furnish any maintenance or support.
  • Warranty. We are responsible for any product warranties not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the App's purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation for the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a warranty failure are our sole responsibility.
  • Product claims. We, not Apple, are responsible for addressing any claims relating to the App or your possession and use of it, including product liability, claims of non-conformity with legal or regulatory requirements, and consumer-protection or privacy claims.
  • Intellectual property. If a third party claims the App or your use of it infringes that party's IP rights, we, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such claim.
  • Legal compliance. You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Developer name and address. We Are So Back Ltd, Cyprus. Contact: wearesobackltd@gmail.com.
  • Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

9. Disclaimer of warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE APP, ITS REMINDERS, ITS EDUCATIONAL CONTENT, OR ANY TIMING SUGGESTION IS COMPLETE, ACCURATE, OR SUITABLE FOR YOUR PARTICULAR CIRCUMSTANCES, AND THE APP IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL CARE.

Nothing in this section affects rights you have as a consumer that cannot be waived under applicable law (including statutory remedies for non-conforming digital content in the EU).

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) FIFTY EUROS (€50).

IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, OR DATA, ARISING FROM YOUR USE OF THE APP, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Nothing in this section limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or death or personal injury caused by our negligence.

11. Indemnification

You agree to indemnify and hold harmless We Are So Back Ltd, its directors, employees, and contractors from any claim, demand, loss, or damages (including reasonable legal fees) arising out of or related to: (a) your misuse of the App; (b) your breach of these Terms; or (c) your violation of any law or third-party right.

12. Termination and survival

You may stop using the App and cancel your subscription at any time. We may suspend or terminate your access for breach of these Terms, for legal or regulatory reasons, or if continuing to provide the App becomes impractical. Sections 6–13 survive termination.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of Cyprus, without regard to its conflict-of-laws principles. Disputes are subject to the exclusive jurisdiction of the courts of Nicosia, Cyprus, except that:

  • EU consumers retain the right to bring claims in the courts of their EU Member State of residence where required by mandatory consumer law;
  • either party may bring an action in a small-claims court where available.

Before filing any claim, you agree to attempt informal resolution by emailing wearesobackltd@gmail.com and providing 30 days for us to resolve the matter.

The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

14. Changes to these Terms

We may update these Terms. For material changes, we will give you at least 30 days' advance notice in the App. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the App and cancel your subscription.

Earlier versions of these Terms are available on request from the contact address below.

15. Miscellaneous

  • Severability. If any provision is found unenforceable, the rest of the Terms remain in full force, and the unenforceable provision will be modified to the minimum extent necessary.
  • Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the App.
  • No waiver. Our failure to enforce any right is not a waiver of that right.
  • Assignment. You may not assign these Terms. We may assign them to a successor in connection with a merger, acquisition, or sale of assets.

Contact

We Are So Back Ltd Cyprus wearesobackltd@gmail.com